Architect/Engineer - WorldWide Development Support / GraphQL (Contract)
GRT is carefully searching for new Systems/DevOps candidates for a high profile, global commerce engagement with Walmart, Inc. to help support critical GraphQL and traffic throttling initiatives for this holiday season. This is a mix of support and debugging help for internal Walmart developers, and building tooling to make these products easier to support.
Traffic Foundation is a group inside Walmart Labs that builds smart networking infrastructure to make web sites faster and more reliable. The Edge Solutions Engineering team (ESE) is a team inside the Traffic Foundation group. ESE handles customer success, solutions engineering, and very high-level technical support for users of the Traffic Foundation platform. Traffic Foundation improves the performance and reliability of websites at Walmart, and ESE is essential to making that easy and reliable for our users.
ESE helps internal Walmart customers (developers and operations teams) use the Traffic Foundation platform through education, technical support, architecture consultation, debugging, and lots of kind communication. ESE is composed of ~6 software engineers and solutions architects working on the front lines with our customers. ESE helps customers get the most out of Traffic Foundation.
Traffic Foundation is fully remote, with more than 100 people distributed all over the world. We collaborate heavily through chat (Slack), video conferences (Zoom), and the written word. We value safety, impact, ownership, and learning.
A staff software engineer on ESE solves our most complex customer issues, builds tooling and software to help ESE and our customers avoid problems and scale to meet increasing demand, and creates and communicates best practices for architecting applications and using Traffic Foundation products. The ESE team is dealing with a large influx of customers, and current processes require too much manual labor. Helping the team be more efficient with automation is a major part of this role and is essential to scale ESE to handle the demand.
Areas of Responsibility:
Minimum Qualifications
Additional Preferred Qualifications - Any of the Following
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